Privacy Policy for Lumen Rhythms LLC
At Lumen Rhythms LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. Information We Collect
We may collect personal information that identifies you or is related to you, and non-personal information that cannot be used to identify you directly.
1.1 Personal Information You Provide
- Contact Information: Such as your name, email address, phone number, and mailing address when you inquire about our services, subscribe to newsletters, or register for events.
- Business Information: Details regarding your organization, event requirements, and project specifications when you engage us for event production or experiential marketing services.
- Payment Information: While we typically process payments through secure third-party platforms, we may collect billing addresses and transaction details related to our services. We do not directly store credit card numbers on our servers.
- Communications: Any information you provide when you communicate with us via email, phone, or other communication channels.
1.2 Information Collected Automatically
- Log Data: Our servers automatically record information that your browser sends whenever you visit our online platform. This may include your IP address, browser type and version, pages you visit on our site, the time and date of your visit, and other statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
- Device Information: Information about the device you use to access our site, such as hardware model, operating system, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including event conceptualization, design, production, and marketing.
- To respond to your inquiries, provide customer support, and communicate with you about our services.
- To improve, personalize, and expand our services, creating more innovative and tailored event experiences.
- To understand and analyze how you use our site and services, helping us enhance website functionality and user experience.
- To develop new services, features, and functionality related to event production and experiential marketing.
- To send you relevant updates, promotional materials, and marketing communications that may be of interest to you, in accordance with your preferences.
- To process your transactions and manage event registrations or ticketing solutions.
- For compliance with legal obligations and to protect our rights and property.
3. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and marketing assistance. These third parties are bound by confidentiality agreements and are permitted to use your information only for limited purposes.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- For Event-Related Collaborations: For specific event projects, we may share necessary information with artists, venues, vendors, or security partners to facilitate event execution, provided it aligns with the project’s requirements and your prior understanding.
4. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cyberattacks, data loss, or other unauthorized intrusions will never occur.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.
7. Third-Party Links
Our online platform may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Lumen Rhythms LLC
- 2847 Sunset Blvd, Suite 700
- Los Angeles, CA, 90028
- United States